Andrew C. Fox

♦Romeoville, IL ♦T:(815)372-3504 ♦edgedirk@att.net♦

 

 

 

Career summary:

I’m a growth-orientated professional with a unique combination of 33 years of technical expertise and 22 years of managerial experience and product support skills. A leader in managing programs across corporate teams efforts through effective problem solving, prioritization, planning and organizational skills.

 

Job Skills:

·               Excellent Personal Communication skills

·               Analytical thinking, decision making and problem solving skills

·               Creative thinking and organizational skills

·               Collaborates well with cross-functional teams

·               Adaptability and tolerant in stressful situations

·               Effective listening skills

 

Additional Skills:

·               Six Sigma “Yellow” belt

·               SAP, C3/Oracle, Evo

·               Business Objects 6.0

·               Product Lifecycle Management (PLM) Agile Software

·               NWA Quality Analyst

·               Microsoft products: Word, Excel, Outlook, Power Point, Project, and Visio

·               Metrack software, GAGEtrak software, CERDAAC 

·               Certified IPC Trainer for J-STD-001 standard. Serial # J001-T 18002799

 

 

Professional Experience

 

Components Express, Inc.                          Jan 2013 – Present                                                                         

Quality Assurance Manager                                                          

10330 Argonne Woods Drive, Suite 100 Woodridge, IL.  60517-4995

Assumed the role and responsibilities of Quality Department Manager.

 

Achievements:

·   Oversee plant Quality Department.

·   Administration of ISO 9001: 2008 program.

·   Role leader of continuous improvements, preventive action and root cause/corrective actions.

·   Oversee / Approve Workmanship documents.

·   Manage /Monitor customer satisfaction surveys.

·   Manage internal non-conformances by facilitating investigation, disposition, documentation, and communication.

·   Manage external vendor/supplier non-compliant materials.

·   Compliance Manager: NAFTA, COC, COO, EICC, REACH, RoHS, RoHS II, Customer Supplier Surveys.

·   Brought a formal Return Process for non-compliant material (RMA).

·   Certified IPC Trainor for J-STD-001 standard. Serial # J001-T 18002799

·   Manage and introduced an electronically managed Calibration Program for laboratory, maintenance and production equipment.

·   Provide Quality Statistical Analysis for corporate critical functions.

·   Maintain/Update Material Safety Data Sheets (MSDS) and program.

·   Program Manager for flex testing and performance qualification lab.

·   Manage Quality Control Inspectors; provide work assignments, communicating corporate policies and procedures. Apply disciplinary issues when necessary. Support quality activities as required.

·   Conducted ISO 9001:2008 Internal Auditor training for corporate management through an external consultant.

Molex, Inc.                                         Feb 2012 – July 2012                                                                                

Quality Assurance Technician                                                          

3 Sammons Court Bolingbrook, IL.   60440

Contracted from The BECO Group to support the quality control department at Molex’s warehouse located in Bolingbrook IL.

 

Achievements:

·   Generated daily Key Performance Indicator (KPI) Reports.

·   Oversee warehouse Quality Notifications (customer complaint) process.

·   Create quality inspection plans in SAP.

·   Complete root cause analysis, corrective actions and resolving customer complaints.

·   Generate/update ISO9001 quality documents.

·   Create work instructions for quality inspectors.

·   Formally trained as a Molex ISO 9001:2008 Internal Auditor.

·   Inbound quality monitoring and releasing of materials.

·   Backup for managing quality inspectors.

·   Process freight damage for warehouse and inbound materials.

 

 

Cisco Systems, Inc.	Sept 1993 – Dec 2011
Associate Manufacturing IV

1251 Frontenac Rd. Naperville, IL. 60563

Recruited to be a technical liaison for Amoco Laser, located at the Amoco Technology Research Center to transfer research information and processes of the optical amplifier. Lead technician to introduce the optical transmitter which would increase product offerings and complement the optical amplifier product line. This included production, quality and inventory control. Provide troubleshooting support solutions for internal employees and external customers for the optical amplifier, optical transmitter, and passive components.

 

Achievements:

·               Knowledge of 1310nm fiber optic transmissions systems.

·               Knowledge of 1550nm fiber optic long haul transmission systems including Fiber-To-The-Home (FTTH) and Fiber-To-The-Curb (FTTC) architectures.

·               Knowledge of Coarse Wavelength Division Multiplexing (CWDM), Dense Wavelength Division multiplexing (DWDM), Wave Division Multiplexing (WDM) architectures and Passive optical networks (PON).

·               Take measurements to qualify various CATV products including optical transmitters, EDFAs, optical passive components and optical receivers.

·               Manage the RMA process for Original Equipment Manufacturer (OEM) and Original Design Manufacturer (ODM) products for optical transmitters and optical passive components.

·               Member of the Corporate Corrective Action Team (CAT) using Quality Management System (QMS) working with Root Cause and Corrective Actions reports.

·               Supervisory experience with engineering ECO (engineering change orders) installations.

·               Site Project Manager for the C3/DEX oracle RMA project introduced by Cisco Corporate.

·               Generated quality control statistical charts.

·               Generate/update ISO9001/TL9000 quality document for incoming inspections.

·               Manage Calibration Program within the Naperville, IL site.

·               Hold the title of Laser Safety Officer. Introduced a laser safety program which included formal training.

·               Created a program which saves millions of dollars to Cisco’s bottom line by product conversions.

·               Team member of the due diligence team for the production optical transmitter.

·               Member of the Manufacturing Operations Transition Team.

·               Society of Cable Telecommunication Engineers (SCTE)  - 6 years

·               Six Sigma “Yellow” Belt, Scientific-Atlanta Institute

·               Received Prisma II Team Award for outstanding Job Performance on a team.

 

 

 

Dunlee Corporation	Jul 1993 – Sept 1993
Quality Control Inspector

1063 Cernan Dr. Bellwood, IL. 60104:

Quality control and creation of operational status of CT and Radiographic x-ray tubes for the medical field.

 

Achievements:

·   Set-up, perform various high voltage tests using Hipotronic test equipment accordance to ISO 9001/ TL9000 procedures.

·   Generate documentation on performed tests.

·   Executed maintenance and repair on high voltage Hipotronic test equipment.

 

 

 

Amphenol Corporation Jul 1986 – Nov 1992 Fiber Optic Technician II

1925 Ohio St. Lisle, IL. 60532 Fabricated multiple product lines of passive fiber optic components for both single mode and multi-mode fibers.   Achievements: ·               Conducted research with an optical component engineer for new product lines. ·               Lead fabricator of the multi-mode star fiber coupler and assembly of fiber optic cables. ·               Chemical etched multi-mode optical fibers. ·               Optical connector polishing, Sonic welding. ·               Ordered fiber optic components laser gases to ensure equipment operational status. ·               Worked when required in the Quality Control Department to reduce the QC backlog. ·               Performed routine maintenance and alignments on HeNe laser and 100W Co2 laser systems.

 

 

 

 

United States Navy, USNR-(TAR) Mar 1982 – Feb 1986 Petty Officer 2nd Class, Electronic Technician
Deployed at various Naval and Army bases, Stationed at USS Blakely FF-1072 Enlisted in the United States Navy as a Seaman Recruit (E1) and achieved the rank of Petty Officer Second Class (E5) as an Electronics Technician. Primary duty was to perform maintenance, calibrate, repair of standard military radio gear and cryptographic coding equipment.   Achievements: ·               Held security clearance of Secret. ·               Field expertise in Cryptographic equipment. ·               Served as a shipboard instructor while Navy reservists were onboard the USS Blakely FF-1072. ·               Divisions Damage Control Petty Officer. ·              Supervised / Established moderate sized work crews for various work details. ·               B/EE School in Electronics, United States Navy ·               Electronic Technician “A” School, United States Navy ·               Electronic Technician “C” School, United States Navy  (5 cryptographic schools) ·               Shipboard Soldering School, Micro / Miniature Soldering School Level “D”, United States Navy ·               United States Navy - Good Conduct Medal ·               United States Navy - Letter of Commendation ·               United States Navy - Letter of Appreciation  (2)
Education / Certifications   Romeoville High School, Romeoville, Illinois  - Diploma - Top 15%   June 1981 ·  Wilco Career Center, Romeoville, Illinois – Credited Points                                                 June 1979 – June 1981